Meliá Las Américas - Adults only

Thank you for taking the time to share your experience at Melia Las Americas. I am sorry to hear that during your stay the service was so lacking. I am sincerely sorry that this was your experience. We highly value your feedback on those aspects of our services that still need to be improved for the well-being of all our visitors. Please accept our apologies. I am sorry to hear that some services were not performed to Melia International standards during your stay. I can assure you that at Meliá Las Américas we value all our guests without exception; they are appreciated, respected and cared for equally. The situation you refer to does not reflect our standards of customer service. Again, I apologize on behalf of the management and staff if we were unable to meet the expectations that you rightfully deserve. We hope to have another opportunity in the future to welcome you in our hotel and offer you a stay full of memorable moments. Best regards. Sales Department