Minos Imperial Beach Resort Milatos Crete

Dear guest, We read your comments really carefully and we feel really bad for you saying that the tables in the restaurants were not being cleaned. In every hotel, in this period of time, there are many guests and especially in our hotel there are 1000 guests. This is why we have created a special restaurant hall for couples and elderly people so that they enjoy their meals in a quiet marvelous atmosphere, where we even offer champagne upon arrival. Yet, you decided to have your meals in the Restaurant for Families & children and especially in the rush hours (20.30-21.30), where there are many guests and their behavior is not always the proper one. However, please be informed for next time that in order to better enjoy the service & the quality of the food offered during high season, you should avoid rush hours. We are famous all over Crete about our buffets & the quality of our restaurants; our main restaurant features 26 different kinds of salads, Italian corner (pasta, various pizzas & seafood macaroni), grilled options, sushi bar, Asian corner, greek specialties corner, highlights corner with different highlight food every day, five kinds of meat cooked in different style, five kinds of fish cooked in different style, kids buffet, “make your own salad” corner, cheese corner with various types of cheese, 25 different kinds of desserts, 6 different kinds of fruit every day, ice-cream corner, waffles, loukoum, chocolate fountain & crepes. In Laguna Restaurant, we do not use plastic glasses since it is a restaurant. In Seaside bar though, which is next to Laguna Restaurant, we offer the guests the choice between plastic and paper cups but not glass because we are abiding by the greek law that compels glass-free services around the pools & beach. Even if you are so strict in your everyday life, you should be more relaxed during your holidays, and this is why they are called holidays. In this excellent hotel, we have created an atmosphere that 99% of our guests really enjoy and this is why we have 35% repeater guests. We wish that you will give us the chance to serve you even better next time you visit our hotel and to offer you a dinner in one of our a la carte restaurants.