Mitsis Faliraki

Dear Steve, Thank you for taking the time to share your feedback and for choosing to stay with us! We truly regret that your experience did not fully meet your expectations and that we fell short of delivering the high standards of hospitality we always aim to provide. We fully understand that each guest has different tastes and preferences when it comes to room design and food choices, and we sincerely appreciate you sharing your perspective with us. Please allow us to mention that our team is always available to assist our esteemed guests and to ensure the best possible service and experience. Regarding the pool closing time, this is implemented to uphold strict safety and hygiene standards. This measure maintains the highest levels of cleanliness ensuring the health and well-being of all our guests. Nevertheless, please accept our apologies for any inconvenience caused during your stay and rest assured that insights like yours are invaluable to us, as they help identify areas for improvement. Once again thank you for you input. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience. Until then, on behalf of our entire team, we wish you and your family all the very best! Best regards, Mitsis Faliraki Team