Mitsis Faliraki

Dear Guest, Thank you for sharing your personal experience regarding your recent stay with us! Concerning your room, we are saddened to hear it did not meet your expectations. We strive to prevent misunderstandings by providing detailed descriptions on our official website and ensuring our travel agency partners have accurate information, particularly regarding room views and sizes. Furthermore, we regret that you did not mention your concerns to our Front Office Team during your stay, as we could have taken immediate steps to address the issue and enhance your experience. Our team is always available and would have been more than happy to explore alternative options for your comfort. We are pleased, however, that you enjoyed a pleasant stay overall. Your feedback is invaluable to us, as it helps us grow and enhance the quality of our services each day. Our goal is to be pioneers in Greek hospitality, and we take your constructive comments to heart. Rest assured, we will share your insights with our team to make the necessary improvements. It would be our pleasure to welcome you again in the future and provide the holiday experience you truly expect and deserve! Kind regards, Mitsis Faliraki Team