Aus DeutschlandEigentlich gutes Hotel, bekamen jedoch nicht unser gebuchtes Zimmer, lebten 2 Tage dadurch aus dem Koffer in einem minderwertigerem Zimmer mit Blick auf Hotelmauer und Kinderspielplatz des Nachbarhotels
Hellhörig, zu kleine Zimmer, Dusche in der Badewanne
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Oktober 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Anton |
| Alter: | 66-70 |
| Bewertungen: | 7 |
Dear Anton, Thank you for sharing your feedback. We are sorry to hear about your experience with your room. Please note that the room with the private pool which was initially assigned to you is one of the highest room categories we offer at our hotel, and we are truly saddened to know that it did not meet your expectations. Our team always do their best to assist, and we are sad that despite our efforts we did not manage to turn your experience around. Regarding the mentioned area on the side, please note that the playground and the adjoining section with sports and wellness facilities belong to our hotel, not to the neighboring one. We apologize for any inconvenience this may have caused and appreciate your understanding. We value your comments and hope to have the opportunity to welcome you again for a stay that fully meets your expectations. Best regards, Mitsis Faliraki Team
