Alle Bewertungen anzeigen
Diana (41-45)
Verreist als Familie • Juli 2017 • 1 Woche • StrandErdbeben inklusive
4,0 / 6

Allgemein

Hotel ist schon in die Jahre gekommen. Personal sehr freundlich. Super Animationsteam. Essensraum etwas sehr laut. Reinigung der Zimmer mangelhaft. Essen war gut.


Zimmer

Kakerlaken wohnten auch mit bei uns


Aktivitäten

Beliebte Aktivitäten

  • Strand

Infos zur Reise
Verreist als:Familie
Dauer:1 Woche im Juli 2017
Reisegrund:Strand
Infos zum Bewerter
Vorname:Diana
Alter:41-45
Bewertungen:1
Kommentar des Hoteliers

Dear Diana, Thank you for taking some of your precious time to share your recent holiday experience. We are very pleased to read that you have enjoyed several aspects of your stay, such as the service and friendliness of our team, the entertainment options and the food quality. From the other side we were most surprised to read that that you were not satisfied with the cleanliness of your room as in the vast majority of our previous guest reviews the spotless cleanliness overall in the hotel and especially in the rooms is one of the most mentioned points, nevertheless we sincerely regret your personal disappointment. We would also like to mention that the hotel is situated in the country side and the nature with all its beauty and of course some disadvantages (like insects, bugs etc.) is right outside of your door. Unfortunately, it happens from time to time if the guest leave their balcony doors open for some period of time, especially in the evening, some bugs to fly into the room, these bugs unfortunately can be mistaken for cockroaches, though the hotel has an organised parasites protection for the prevention of insects we always additionally disinfect the room from the infects when reported. However your feedback is very precious for us as It’s a great tool to improve our services, rest assured that all points raised in your review will be thoroughly looked into. With best regards, The Management Team

Offizielle Hotel Homepage