- Preis-Leistungs-VerhältnisEher gut
Leider mehr „Schein als Sein“!! Internetpräsenz verspricht VIEL, kann aber leider nicht umgesetzt werden!! Ambiente gut gelungen! Gäste hauptsächlich Familien mit Kindern!
Sehr modern renoviert!
Sorry, aber für ein 5 Sterne Hotel war das Essen „unterirdisch“ und das Hauptrestaurant sehr renovierungsbedürftig! Im Nachhinein erklärt sich auch, warum davon keine Fotos auf der Hotel Website zu sehen sind! Sehr enttäuschend ebenfalls die Handhabung mit den angepriesenen „ A la carte“ Restaurants, das funktioniert leider überhaupt nicht, dadurch sehr nervig und nicht entspannend! Fazit: „All Inclusive“ bleibt leider „All Inclusive“!!
Der Service an der Hauptbar lies zu jeder Tageszeit sehr lange auf sich warten!
Beliebte Aktivitäten
- Strand
…nicht in Anspruch genommen!
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im Juni 2023 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Michael |
| Alter: | 51-55 |
| Bewertungen: | 1 |
Dear Michaela, We are sorry to hear that your experience at Mitsis Rinela Beach Resort & Spa did not exceed your expectations, and we are sincerely sorry for any inconvenience you might have faced during your stay in our hotel. We want people to feel the pleasure and comfort of being treated and welcomed with a Greek spirit of warmth and generosity. Driven by the latest luxury travel trends and the commitment to serve the experiential needs of the international traveller, Mitsis Hotels has been redesigning a number of its venues. Every season, our hotels and resorts are being refurbished to make sure they are offering upgraded services and surpass our guests’ expectations. Moreover, the renovation of Rinela is still ongoing as there are still outlets for renovation like the main restaurant that you kindly noted in your review. We would like to kindly mention that each season we upgrade our Food & Beverage offerings with the commitment to serve the experiential needs of the international traveller. Regarding our Main Buffet Restaurant, we would like to kindly mention that our resort offers 24h All-inclusive service with only freshly cooked meals, certified by TUV Hellas, food safety HACCP committee, and officially awarded by the Hellenic Chamber of Hotels. In addition, we designed an online reservations system, so everyone can have the chance to enjoy our sophisticated dining and book online a table at our hotel’s theme restaurants, so you can experience authentic Greek and international cuisine during your stay. This service is provided upon availability as stated on our official website. We would like to assure you that all your comments are highly appreciated in our constant effort to improve our services and facilities, and we sincerely hope that you will give us another chance to fix your impression and to provide you with pleasant memories and only positive holiday experience. You are always a welcome guest in our hotel and thank you for your feedback. Best Regards, Mitsis Rinela Beach Resort & Spa Team
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