Mitsis Rodos Village

Dear Matthias, Thank you for taking the time to share your feedback. We appreciate hearing from our customers, both positive and negative, as it helps us improve our services. However, we would like to address some points mentioned in your review. Firstly, we are sorry to hear that your experience did not meet your expectations. As a resort, we strive to provide the highest quality of service to all our customers. We apologize if we fell short of that during your visit. It's worth mentioning that your review is the first negative feedback we have received so far for season 2023 in Holiday check. We take pride in the fact that the majority of our customers have expressed great satisfaction with our services. We encourage you to read through the numerous positive reviews we have received, which reflect the overall quality of our offerings. We are always looking for ways to improve, and your feedback is valuable to us. We would love the opportunity to make it up to you and address any specific concerns you may have. Please feel free to reach out to our Guest relations team, and we will do our best to resolve the issues you encountered. Once again, we appreciate your feedback and hope to have the chance to serve you better in the future. Yours Sincerely Mitsis Rodos Village