Mitsis Rodos Village

Dear Thomas, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments about the wait time for a cappuccino, the delay in repairing the faucet, and the incorrect drink order are very concerning to us. Please know that this is not the standard of service we strive to provide, and we deeply regret that your experience did not meet your expectations. We are taking your feedback seriously and will address these issues with our team to ensure such lapses in service do not happen in the future. We genuinely appreciate your patience and understanding. If there is anything more we can do to make it right or if you have any further details to share, please feel free to contact us directly. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional service you deserve. Yours SIncerely Mitsis Rodos Village