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Schönes Hotel aber keine 5 Sterne. (19-25)
DeutschlandAus Deutschland
Verreist als Paar • Juli 2023 • 1 Woche • Strand
Schönes Hotel aber keine 5 Sterne.
5,0 / 6

Allgemein

Schöne Anlage, herzlicher Empfang. Sehr nah am Strand( 5 Minuten höchstens entfernt.).Zimmer vom Aussehen wie auf der Internetseite. Leider war die Sauberkeit auf Zimmer eher mangelhaft. Staubig, haarig, Spiegel täglich und bereits bei Ankunft schmutzig und die Eingangstür zum Zimmer war von Ankunft bis Abreise mit größeren Schmierflecken verschönert. Essen in dem Main Restaurant war eher mittelmäßig bis schlecht. Das Essen im al la carte Restaurant war dagegen wirklich super.


Aktivitäten

Beliebte Aktivitäten

  • Strand

Infos zur Reise
Verreist als:Paar
Dauer:1 Woche im Juli 2023
Reisegrund:Strand
Infos zum Bewerter
Vorname:Schönes Hotel aber keine 5 Sterne.
Alter:19-25
Bewertungen:2
Kommentar des Hoteliers

Dear Valued Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We're delighted to hear that you found our facility beautiful and enjoyed the warm welcome from our team. Our proximity to the beach is indeed one of our highlights, and we're glad you appreciated it. We apologize for any disappointment you experienced with the cleanliness of your room. Maintaining a high standard of cleanliness is of utmost importance to us, and we will address this issue with our housekeeping team to ensure such lapses are not repeated in the future. Regarding your dining experiences, we are sorry to hear that the food in the main restaurant did not meet your expectations. We take our guests' dining satisfaction seriously, and we will review the menu and quality of dishes offered to improve the overall dining experience for all our guests. On a positive note, we're thrilled to hear that you enjoyed the food in our al la carte restaurant. Our culinary team works hard to offer a diverse and delectable menu, and your compliments will be shared with them. We truly appreciate your valuable feedback as it helps us identify areas for improvement and make necessary adjustments to enhance the overall guest experience. Thank you once again for choosing our hotel for your stay. We hope you will consider returning in the future, giving us the opportunity to provide you with a more enjoyable and satisfying experience. If you have any additional comments or suggestions, please feel free to reach out to us. Your satisfaction is our priority. Yours Sincerely Mitsis Rodos Village

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