Mitsis Selection Rinela

Dear Madam, Your hotel Rinela Beach is honored by your review. We appreciate that our hotel had been selected for your holidays. We are proud to hear that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our delicious food and friendly, fast service. All your suggestions are important for us since the satisfaction of our guests and new ways of improvement are our first target. But please allow me to comment your remark about the mini bar. We always ask our guests to write a review about our hotel (not a “good” one but anyone), according to their point of view. We have special and strict guidelines which we always follow and have placed in stands in the entrance of the hotel and on the Reception desk and they are the following: Dear Guests, We kindly ask you to put your review for our hotel and share your experience with future guests in our hotel. We encourage you to leave your review before your departure either in our guest relation office with the free Wi-Fi service facility or from your Smartphone. The internet sites which you must use are: • Holiday check & Trip advisor • Top hotels & Zoover. Please before you proceed take a moment to read the terms and conditions for carefully reviewing in our hotel. Terms and Conditions: 1. Feel free to write your review according to your real experience. 2. Do not allow anyone either other guests or hotel staff to influence your review. 3. Do it carefully and by yourself. As a reward for the time our guests spend we offer the mini bar service free of charge to those who don’t have it included in their package, since not all the travel agencies with which we cooperate have mini bar included in the contract Please be sure that the observations you shared with us are being deliberated by the hotel’s administration. We would like to express you once more our gratitude for visiting us and we would like to believe that in future we will be given this opportunity again. Best regards, Julietta Zioga GUEST RELATIONS MANAGER