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Ehab Rashad Abdulkarim Elsayed (41-45)
DeutschlandAus Deutschland
Verreist als Familie • Juli 2023
Nie Wieder Mövenpic !!!
2,9 / 6

Zimmer
  • Zimmergröße
    Eher gut
  • Schlafqualität
    Schlecht
  • Sauberkeit
    Eher schlecht

the rooms need sanitation, especially the dusch and bath tabs. and when I book a Deluxe Suite for 4 persons and arrive to find only one king bed for two people I had to ask for extra two beds and the master bedroom was without a door which I couldn't understand at all !!!!!!!!!!!!!


Restaurant & Bars
  • Essensauswahl
    Schlecht
  • Geschmack
    Eher schlecht

Ambiente beim Essen

  • Badekleid & Shorts

try to eat safely and not to eat fish filet at all


Service
  • Deutschkenntnisse
    Eher gut

Bester Service

  • Rezeption

personal war nett aber die haben nicht genug Leistungen anzubieten. hotel Management muss geändert oder verbessert


Familien

Beliebt bei Kindern

  • Wasserrutschen-Park

Lage & Umgebung

The Hotel is in Soma Bay and has a lovely sandy private beach, but it isn't worth being a 5 stars hotel. It's in a district area away from any shopping area, so I would only suggest going there for water sports. The service there is not the best. lack of many facilities and room accessories. it is not luxurious as it seems to be on the internet. and what I lately knew is that it doesn't belong to the mövenpic chains anymore and doesn't go under any supervision. The showers were dirty. the hotel is old and needs sanitation. all hand disinfection and soap dispensers were not working and were empty. a big sew cover in the aquapark next to the kid's pool was left widely open!!!! the soft drinks there are not the best. The big pool in the Aqua park was dirty and the water was turbid. They need to stop using the local cheap market brand and get better brands of food and drinks. lizards were everywhere. the elevator's doors are not safe at all. it has no safety sensors and always smelled like GAS. The food wasn't the best experience and needs to cook different cuisines during the week. Fish was the worst thing to eat in the main restaurant. I thought I ll have the best vacation of my life but I had a big disappointment during my 8-night stay there. I would never come back and would never suggest it as well. I wanted to leave from the first day but unfortunately, all the other hotels were fully booked.


Aktivitäten

Beliebte Aktivitäten

  • Pool
  • Strand
  • Wellness
  • Ausgehen & Nightlife

Pool
  • Verfügbarkeit der Liegen
    Eher gut
  • Sauberkeit
    Eher schlecht

Aktivitäten am Pool

  • Baden & Planschen
  • Aquapark/Wasserrutschen

Wassertemperatur

  • angenehm

Strand

the best thing in the resort


Wellness
  • Lärmpegel im Hotel
    Eher schlecht

Beliebte Wellnesserlebnisse

  • Massagen

good on the beach


Animation

the need to play new songs pleaseeee


Extrakosten

Nur erwartete Kosten

  • Nein

hotel kosten selbe war zu viel für die Leistungen


Infos zur Reise
Verreist als:Familie
Alter von Kindern:6 - 11
Infos zum Bewerter
Vorname:Ehab Rashad Abdulkarim Elsayed
Alter:41-45
Bewertungen:1
Kommentar des Hoteliers

Sehr geehrter Herr Ehab Rashad Abdulkarim Elsayed, Vielen Dank für die tolle Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir danken unseren Gästen dafür, dass sie uns Feedback geben, damit wir bessere Dienstleistungen anbieten können. Wir hoffen, Sie bald wieder zu sehen. Aufrichtig, Mit freundliche Grüßen Management Team Mövenpick Waterpark Resort & SPA Soma Bay