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Vanessa (19-25)
Aus DeutschlandVerreist als Paar • Oktober 2023
War okay aber kein 5 Sterne Hotel im Vergleich zu anderen.2,7 / 6
Allgemein
Leider war unser Zimmer nicht ganz so sauber.. ansonsten freundliches Personal und super Lage. Frühstück war in Ordnung.
Zimmer
- ZimmergrößeEher schlecht
- SauberkeitSehr schlecht
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Vanessa |
| Alter: | 19-25 |
| Bewertungen: | 5 |
Kommentar des Hoteliers
Dear Vanessa, Thank you for choosing NH Collection Gran Hotel Calderón during your recent visit to Barcelona and for taking the time to share your feedback with us. We are very sorry to learn you did not fully enjoy your stay at our hotel and that we were not able to reach your expectations this time. We highly value the opinions and comments provided by guests and continuously strive to provide an exceptional quality service. We hope to welcome you back again and have the opportunity to recover your confidence in our product and services. Kind regards, Laura Palomeras - Guest Relations
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