Das Hotel ist in die Jahre gekommen. Der verputz bröckelt von den Wänden, die Wege sind schlecht beleuchtet und gefährlich.
Beliebte Aktivitäten
- Wellness
- Sport
Dear André, First of all, we would like to thank you for the trust you have placed in the Pensee Royal Garden. We really appreciate you taking the time and sending us your useful comments about your stay. It is a great pity that you were disappointed with your stay with us. If you had told us on site what was bothering you in detail, we would have dealt with the problem as soon as possible in order to find a solution. Customer satisfaction is important to us, so we are sorry that you were not satisfied with us. On behalf of all the hotel staff, we would like to thank you once again for allowing us to take care of everything you needed or requested. You, as our guests, give us the opportunity to continue to exist. Please email us again before your next visit so that I can hopefully give you a very nice and quiet room (Reservation@penseeroyalgarden.com) Sincerely,,, Ahmed Omar your Pensee Royal Garden Hotel
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