Pullman Dubai Downtown Hotel

Dear Sasa, Thank you very much for choosing Pullman Dubai Downtown and for taking the time to share your feedback. We’re delighted to hear that you enjoyed our rooftop terrace and the spectacular views from the pool bar, it truly is one of our favourite spots as well. It’s also wonderful to know you found good value in your stay and appreciated the quality of our breakfast and the friendliness of our team. That said, we sincerely regret to hear that your dinner experience did not meet expectations. Please accept our apologies for the limited variety and overall presentation during the evening service. Your comments are invaluable, and we have already shared them with our culinary and restaurant teams for immediate improvement. We hope to have the pleasure of welcoming you and your family back again soon with enhancements made and a more memorable experience all around. Warm regards, Pullman Dubai Downtown Team