Resort Amani Tiwi Beach

Dear Guest, Thank you for taking the time to write a review about your recent stay at Amani Tiwi Beach Resort. We appreciate your candid comments on the beach operators. While their intentions are good, we are trying to instil some customer care skills, so that they are not seen to harass guests who are not interested in buying from them. Admittedly, in a situation like that, especially since the beach is public, some unscrupulous operators, who give a bad name to tourism at the Kenyan Coast, will appear. I have informed our head of security to be a lot more vigilant and ensure our guests are not harassed. I will also personally have a word with the operators. We pride ourselves for having some of the best food reviews and will be attempting to ensure that we have not slipped. The issue of other guests alleging that they lost money during their stay was handled by the Police who we had invited for further investigation after finding that the safe they were using was not tempered with and the police gave their findings to them. We do however, appreciate the fact that you liked our staff, cleanness of rooms and service. Your feedback is important to us and we shall ensure that the points you raise are improved on. We hope to be able to host you again soon. Best Regards, Thomas Front Office Manager