Zimmer teilweise mit Schimmel. Essen schlecht, lange Wartezeiten vor den 2 Aufzügen und vor den 2 Aufzügen. Personal völlig überfordert und unterbewertet und unfreundlich. Schlechter All ine Service. Niemals 5 Sterne, höchstens 2
Unerwartete Kosten
- Ja, es gab unerwartete Kosten.
Insgesamt eine Katastrophe. Schlechtes Essen, keine Organisation, lange Wartezeiten am Aufzug und vor dem Esssaal.
Dear Valued Guest, Thank you for sharing your feedback. We would like to emphasize that cleanliness and maintenance are handled under strict standards and continuous controls. The concerns you describe do not reflect the overall image and are therefore being carefully reviewed. Regarding waiting times and the use of common areas, increased occupancy may lead to higher activity, however, continuous efforts are made to improve the overall service experience. As for our team, we continuously invest in training and support, as they are a key pillar of our hospitality. We value your feedback as it contributes to the ongoing evaluation and enhancement of our services. With sincere regards Rodos Palace Management Team
