Wir waren zum ersten Mal überhaupt in Griechenland. Das Hotel an sich war schön, Essen sehr gut, Personal sehr freundlich und hilfsbereit, was uns aber nicht gefallen hat ist das Trinkwasser, Chlorwasser aus der Leitung, es wurde zum Essen vom Personal einfach auf' m Tisch gestellt, leider wurde uns nicht gesagt das wir Wasser auch in Flaschen haääten kaufen können, hatte nach 5 Tage richtige Sodbrennen und Magen Schmerzen bekommen. Ansonsten war gut.
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Dear Peter, T hank you for sharing your feedback and for choosing to staying with us in Rodos Princess Beach Resort & Spa during your first visit to Greece. We are delighted to hear that you enjoyed the hotel, our food, and the friendliness and helpfulness of our team. Your positive comments are greatly appreciated. We are sorry to learn about your concerns regarding the drinking water. Please allow us to clarify that the water served at our hotel is regularly tested and fully complies with strict quality and safety standards, including ISO and HACCP requirements. The water is safe for consumption, and we continuously monitor its quality through certified control procedures. Nevertheless, we understand that taste preferences can vary, and we regret that this aspect affected your comfort during your stay. We also appreciate your observation regarding bottled water .We would also like to mention that complimentary bottled water is provided in the minibar every other day, along with soft drinks and beers. In all other hotel outlets and areas, bottled water is available at an additional charge. We are pleased that, overall, you had a good stay, and we hope to welcome you back in the future for an even more enjoyable experience. Sincerely Yours, H Hotels Collection
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