Royal Central Hotel and Resort The Palm

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at our hotel. We greatly appreciate your kind words regarding our friendly staff and the attention we pay to cleanliness. We apologize for any inconvenience caused by the size of our breakfast room. Rest assured, we take all guest feedback seriously and will explore ways to enhance this aspect of our service to ensure a more comfortable experience for all our guests. Regarding transportation, we understand your concern about accessibility. We do provide shuttle buses to certain destinations to accommodate our guests' needs. We will continue to evaluate our transportation options to improve convenience for our guests. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable experience. Yours truly, Zhazgul Zhanibekova Assistant Front Office Manager