Royal Central Hotel and Resort The Palm

Dear Guest, Thank you for sharing your feedback regarding your recent beach vacation at our hotel. We appreciate your honesty and value your insights regarding your experience. While we are pleased to know that our hotel served as a suitable destination for your week-long beach vacation in Dubai, we also acknowledge your observations regarding our facilities and services in comparison to other properties you have visited in the past. Guest feedback is instrumental in our continuous efforts to improve and enhance the guest experience. Your comments will be carefully reviewed by our team as we strive to identify areas where we can further elevate our offerings to better meet the expectations of our valued guests. We sincerely hope that despite the aspects that fell short of your expectations, you were still able to enjoy a pleasant stay with us. Should you choose to return to Dubai in the future, we would be honored to have another opportunity to provide you with a more satisfactory experience. Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Yours truly, Zhazgul Zhanibekova Assistant Front Office Manager