Royal Lagoons Resort & Aqua Park

Dear Ms. Anja Thank you for choosing to stay at the Royal Lagoons Resort& Aqua Park and for sharing your feedback with us on the Holiday check. Concerning the Pool Bar, it was under renovation and done, now serving normal. Kindly note that our Pergola bar around the swimming pool Also serves all guests around the swimming pool, (Beverage, late breakfast, and snacks). Our housekeeping department is committed to ensuring high standards of cleanliness throughout our establishment. However, I will ensure that your comments about cleanliness (since many Egyptians are on vacation) are shared directly with the Housekeeping Manager, I am confident that corrective actions will be taken. Regarding the variety of the food, we cater to over 20 different nationalities and consistently aim to balance the quality, variety , and taste accordingly. I would like to highlight that we operate three different restaurants; A buffet style restaurant ‘La Cascade’ a beach restaurant ‘’ and our A La Carte Italian restaurant ‘(which requires prior reservation). I am glad that our Photographer Timo efforts were appreciated. In your review you highlighted your appreciation for our member of staff, particularly Thank you again for your valuable feedback we hope to welcome you back to the Royal Lagoons Resort, where no efforts will be spared to rectify your impressions of our hotel .