Safir Sharm Waterfalls Resort

Dear Guest, Thank you for visiting the Trip Advisor. I would like to take this opportunity and express my sincere appreciation for taking your time and write your feedback. Your comments are very valuable for us as they represent an important tool of measuring our performance and improving our services where necessary. I am very sorry that we were unable to meet your expectations in regards to products and services that you come to expect from our hotel. I have discussed your comments with the concerned departmental managers and I will personally follow up to insure that appropriate actions are taken to rectify these points. Hopefully you will notice a difference during your next visit to our resort. Thank you once again; I do hope we may welcome you soon at the Hilton Sharm Waterfalls Resort or indeed at any other of our Hilton hotels in the world in the very near future. Kindest Regards, Julie Lemoine