Steigenberger El Tahrir Hotel

Dear Mr. Max, First of all, I would like to thank you for choosing Steigenberger El Tahrir as your lodging choice in Cairo. On the other hand, we greatly value your constructive feedback, and we are assuring that we are strictly devoted to the highest levels of guest satisfaction throughout listening for our guest’s valued comments about their stay experience & service quality. Please note that Steigenberger El Tahrir is committed to a standard renovation & maintenance plan and for than we would much appreciate more details about your comment in this regards, in the meantime please note that your comment about the Pool service & overall experience was cascaded to the concerned managers for the needed actions, the concerned team members were coached and re-trained for better handling, rest assured that your comment will be highly considered and the needed corrective measures are now in place. I hope the above will bring a sense of satisfaction to the matter encountered and the team of Steigenberger El Tahrir is looking forward welcoming your good self in the near future. Kind Regards Hotel Management