Sultan Bey Hotel, El Gouna

Dear Ms. Samira Dear [Guest’s Name], Thank you so much for sharing your wonderful experience at our hotel. We’re delighted to hear that you and your family felt at home and enjoyed the relaxed atmosphere we strive to provide. We’re glad that you appreciated the private lagoon beaches, the complimentary shuttle service to the open sea for snorkeling, and the variety of food options. It’s also fantastic to hear that Hanna’s drinks at the pool bar were a highlight of your stay! Your kind words about our staff and the friendly service mean a lot to us. We’re pleased that you were able to enjoy our facilities upon your early arrival and that our location provided easy access to the charming shops in downtown El Gouna. We also appreciate your feedback regarding the room size. We understand that space can be a concern, especially for groups, and will certainly take your comments into account as we continue to enhance our offerings. Booking two double rooms may indeed provide more comfort for larger parties. Thank you once again for your thoughtful review. We’re thrilled that you’d consider staying with us again and look forward to the opportunity to welcome you back for another enjoyable visit. Best Regards Remon Magdy Asst FO Manager