Sultan Bey Hotel, El Gouna

Dear Ingo Thank you so much for your kind and detailed review! We’re thrilled to hear that you had such a lovely experience at our hotel and that you felt the family-friendly, relaxing atmosphere we aim to create. It’s wonderful to know our team, from Mahmoud at the pool and beach to Hanna, Ramy, Samir, and everyone in catering, made such a positive impact on your stay. They truly do give their all to ensure every guest has a memorable experience! We’re also happy to hear that you found your room comfortable, well-equipped, and clean, with a good night’s sleep thanks to our cozy beds and efficient air conditioning. It’s great that you enjoyed our varied food options, and we’ll keep working to ensure there’s something for everyone. We appreciate your comments about our service, and we're delighted that we were able to meet your expectations across all areas, from reception to room service. We're also glad you liked our location—peaceful yet conveniently close to downtown. Thank you again for your thoughtful feedback. We look forward to welcoming you back soon and hope you’ll have the chance to explore more of our sports options next time!. Best Regards Remon Magdy