Sultan Bey Hotel, El Gouna

Dear Mr. Michael Thank you for your thoughtful review and for returning to us for a second stay! We're thrilled that you enjoyed the beautiful lagoon location and the regular boat shuttle to the beach. We're glad you appreciate the oriental ambiance, lush gardens, and the charm of our small, well-organized hotel. We understand your concerns regarding the limited loungers by the pool and beach, and we appreciate your feedback. We’re always looking for ways to improve guest comfort and will consider your suggestion to expand the beach or add a pontoon. It’s great to hear you enjoyed the room and the stunning lagoon view, even though the rooms are starting to show their age. We're pleased to know the beds and bathroom were comfortable, and we will look into more storage options for future updates. We’re happy you enjoyed the food selection, especially the fresh Egyptian and oriental dishes, and the live cooking stations. It’s also wonderful to hear that you had a chance to connect with our service team and enjoy some great moments at the pool bar. We truly value your feedback and look forward to welcoming you back for another relaxing stay at our hotel Best Regards Remon Magdy