Sultan Bey Hotel, El Gouna

Dear Valued Guest Thank you so much for your heartfelt and detailed review — and above all, for choosing to stay with us for the fifth year in a row! Your continued trust and loyalty mean a great deal to all of us at Sultan Bey. We’re truly pleased to hear that you continue to find relaxation and comfort with us, and that our team consistently makes you feel at home. Your kind words about their friendliness and attentiveness are deeply appreciated and will certainly be shared with the entire staff — especially those who always go the extra mile to support our guests. We also appreciate your honest feedback regarding this year’s experience with some local guests. While we aim to create a respectful and relaxing environment for everyone, we understand how such situations can affect your stay, and we’re always working to improve guest experience across the board. Thank you for recognizing the cleanliness and care of our rooms, the variety of food, and the wide range of activities available. Your understanding and positive outlook truly reflect the spirit of a valued returning guest. We hope to welcome you again next year — for more peace, relaxation, and unforgettable moments. Best Regards Remon Magdy