SUNRISE Montemare Resort - Grand Select

Dear Mr. Christopher, First of all, we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We are taking to consideration each single recommendation in order to make corrective action and prevent in the future, details regarding negative subject mentioned in reviews, assisting us to understand in details what we need improve and to make immediately action. According to your evaluation we could see that mainly you were satisfied with your stay in the Resort, but some issue we need to improve. We are sorry for not meeting all your vacation expectations. Please be informed that we are doing test for English language before any staff join. Your valuable comment will be pass to Training and Development Manager. German speaking staff we have at the Reception, please do not hesitated to contact in case of any request. We are extremely sorry for water pressure, can be handle immediately upon call to the reception. Thank you for evaluating your stay at SUNRISE Montemare Resort -Grand Select-. This feedback is always appreciated and is essential to ongoing improvements to our services We hope very soon to welcome you back where you can notice big changes in your mentioned comments. With Best Regards, Team of SUNRISE Montemare Resort -Grand Select