SUNRISE Montemare Resort - Grand Select

Dear Mr Maik, First of all, we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We are taking to consideration each single recommendation in order to make corrective action and prevent in the future, details regarding negative subject mentioned in reviews, assisting us to understand in details what we need improve and to make immediately action. According to your evaluation we could see that mainly you were satisfied with your stay in the Resort, but some issue we need to improve. We are sorry for not meeting all your vacation expectations. Please be informed that Resort is operating all year. There is "Ken fix" program during the year to maintained rooms and all facility in the Resort. As well we are in the process to update furniture in the rooms. We hope very soon to welcome you back in your second home in Egypt, SUNRISE Montemare Resort -Grand Select- and we are sure you will notice changes in rooms. With Best Regards,