Aus DeutschlandМeine Eltern waren da und waren sehr zufrieden. Das Einzige,was sie bemängelt haben, dass das Essen immer kalt war,sogar der Tee. Sonst alles super.
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Veranstalter: | Falk Travel AG |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Viktor |
| Alter: | 61-65 |
| Bewertungen: | 1 |
Dear Viktor, Thank you very much for sharing your feedback following your parents’ recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are pleased to hear that they were overall very satisfied and that their experience was enjoyable. At the same time, we sincerely apologize for the inconvenience caused by the food and tea not being served at the expected temperature. Please be assured that your comments have been shared with our culinary team for review, as maintaining the highest standards in food quality and presentation is very important to us. We truly appreciate you bringing this to our attention, as it helps us improve and enhance the experience for our guests. We hope to have the pleasure of welcoming your parents back again for an even more seamless and enjoyable stay in the future. Best regards, Samir Arora General Manager
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