Aus DeutschlandWir waren mit allem nicht so zufrieden. Das Essen war nicht gut . Der Service zum Teil unprofessionell. Die Zimmer waren so dunkel hatten kein Balkon. Beim checkout wurde uns nicht mal die Tür vom Service aufgehalten obwohl wir große Koffer hatten. Wenn ich es mit andere Hotels vergleiche würde ich sagen , dass das Hotel einfach nicht weiter zu empfehlen ist.
Beliebte Aktivitäten
- Wellness
- Sport
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im Januar 2026 |
| Reisegrund: | Wandern und Wellness |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Linamaria |
| Alter: | 19-25 |
| Bewertungen: | 1 |
Dear Linamaria, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations, despite your appreciation of our location. Please accept our sincere apologies for the aspects of service, room comfort, and dining that affected your experience. Regarding your departure, while our team was assisting multiple guests at the time, we regret if you felt unattended at any moment. Providing attentive and timely service is very important to us, and we are sorry that this was not your impression. Your comments regarding service efficiency, room lighting and layout, food quality, and bedding comfort have been shared with our team, as they are valuable in helping us improve the overall guest experience. We appreciate your honest feedback and are sorry that we were unable to leave you with a more positive impression. Sincerely yours, Imad Akil General Manager
