- sehr zentral und gut gelegen. - Personal freundlich und hilfsbereit. - Zimmer mit vielen Mängeln (Möbel, Kühlschrank, Dusche, ....). - Wartezeit vor dem Frühstück unhaltbar, lange Warteschlangen und direkt vor dem Aufzug.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 2 Wochen im Oktober 2023 |
Reisegrund: | Stadt |
Infos zum Bewerter | |
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Vorname: | Bernhard |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Bernhard, Thank you for your review on HolidayCheck. We want to seize this opportunity to express our sincere gratitude for your feedback, as it is primarily through the input of our guests that we can enhance our service standards. We deeply regret that we fell short of meeting your expectations during your stay, resulting in an inconvenienced experience for you. Please rest assured that we are fully committed to taking the necessary steps to align with the service standards our valued guests rightfully expect. We are hopeful that you will grant us the opportunity in the near future to provide you with the high standards for which Rotana Hotels are renowned. Your satisfaction remains our utmost priority. Sincerely yours, Stefan Thumiger General Manager