Preis/Leistungsverhältnis passte nicht; für ein Tui Blu Hotel wurde kaum deutsch kommuniziert; Servicepersonal war zu 70% profihaft und zu 30% am anlernen; Hotelanlage war insgesamt sehr gut angelegt und gepflegt; unser Side View Zimmer passte gar nicht zu einem 5 Sterne Hotel; die Preise an der Bar sind überzogen z.B. 1 Kugel Eis €3,-- oder 2 Getränke (Vodka Lemmen & Remy Martin) für € 29,--
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im Mai 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Jürgen |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Jürgen, Thank you for taking the time to share your comments and for choosing to stay at the Palazzo Del Mare for your holidays. We apologize if there was any miscommunication between you and our staff, due to language. We are very proud of our members of staff who are dedicated to offer their best service to our guests. We hope that you contacted any member of staff if you felt displeased at any point during your stay, as we would do our outmost to address any issues in order to make your stay more pleasurable. We are sorry that you found the drinks expensive. The prices that we offer are in line with the Greek hotel prices. We do pride ourselves with great service and facilities and we aim to offer high standard services to our guests. We hope we have the chance to welcome you back to one of our hotels. Yours sincerely, The Hotel Management