TUI BLUE Palazzo del Mare

Dear Markus, thank you for choosing our hotel for your holidays and for taking the time to leave a review. We are happy to know you have enjoyed our buffet and the staff's service during your stay with us. However, we regret to hear about the issue you faced with ants in the terrace. Kindly note that since our resort is surrounded by nature and vegetation, it is inevitable that some times ants may appear at the terrace of our ground floor rooms. However, by informing our staff, our gardeners are able to rectify this issue by using eco-friendly repellants to drive the ants away without harming them or the environment. We hope this issue did not hinder you from enjoying your hoidays to the fullest and that you will keep the good memories with you. Once again, we thank you for your feedback. We hope to welcome you again in the future! Yours sincerely, The Hotel Management