Neptune Luxury Resort

Dear Regina, We would like to thank you for your question and we herewith would like to inform you that further to the A la Carte Restaurants and several Bars our hotel is offering, you may find near to the hotel more options, including a small supermarket. Moreover, the closest village, Mastichari, is just 5km away. You can walk along the beach to get there, as there is no beach promenade. With kind regards, Neptune Hotels

Dear Botta, Thank you for taking the time and write us your question. We would like to inform you that the handicapped adapted rooms are located on the ground floor right next to the Main Building, near the Olympic Pool. This pool is also accessible by wheelchair and there is a lift to help people in need in the pool. The whole property allows an easy access to all our facilities for any of our disabled guests. With kind regards, Neptune Hotels.

Dear Nadine, We would like to thank you for your question. To make it easier for our guests to understand which room types are newly renovated in our property we have named those ones “Deluxe” Rooms. The Superior Apartments have not been renovated lately, but as you may see on the pictures on our website, they are in good condition and have their own charm with warm colors and nice decoration. With kind regards, Neptune Hotels.

Dear Maria, Thank you for your question. Neptune is known for its white sandy beach where, if you are lucky, you may find a few shells and stones. Further, we would like to inform you that our beach has been certified with the Blue Flag for its water quality and facilities. With kind regards, Neptune Hotels.

Dear Andrea, We would like to thank you for your question and we herewith would like to inform you that the mini water-land is part of Neppi Land. Use of this pool is always allowed when Neppi Land is open, under parental supervision. With kind regards, Neptune Hotels.

Dear Andrea, Thank you for taking the time to write us your question. Firstly, we would like to inform you that this year the indoor playroom is not operating because of COVID-19 restrictions. Moreover, please notice that children above 4 years need to be under the parents’ supervision. It is not a problem, to have both children the same time at the playground/pool area. With kind regads, Neptune Hotels.

Dear Christina, We would like to thank you for taking the time and write us your question. Herewith we would like to inform you that, of course, it is possible to borrow a buggy and a Baby cot from us. Please inform the Reception or our Guest Relations and we will prepare everything for you, free of charge. A mini market is available at the hotels’ grounds. With kind regards, Neptune Hotels.

Dear NiDa, Thank you for your question. Regarding the price performance we would like to inform you that the charges are in line with our 5* hotel category. With kind regards, Neptune Hotels.

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Ja das ist kein Problem, die Begleitung ist mehrheitlich in deutscher Sprache...