Andaz Dubai The Palm, by Hyatt

Thank you for choosing our hotel and for sharing your feedback. We appreciate your comments and are glad to hear that you found our hotel to be new and modern. Our location at the beginning of the palm tree offers a convenient setting, allowing you to enjoy both the tranquility of the palm and easy access to the city. We apologize if the pool did not meet your expectations due to the shade caused by the surrounding buildings. We understand that a sunny pool area is important for many guests, and we will take your feedback into consideration for future improvements. As a hotel, we welcome guests of all ages and strive to provide a comfortable and enjoyable experience for families. We're glad you found our rooms stylishly furnished and that the breakfast met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future, providing an even better experience.