ARTnatur Dolomites Hotel & Spa

Dear Guest, We sincerely thank you for sharing your experience with us. We are happy that you enjoyed the central location of our Hotel, the proximity to the cable car and that you were able to enjoy a beautiful sunny day during your stay. We are very pleased that you enjoyed the service in the Restaurant and the friendliness of our Staff. Your words are a great incentive for us to continue to improve and offer an even more attentive and professional service. We regret that the room service did not fully meet your expectations. Our Team usually replenish items such as toilet paper when the predefined supply is about to run out, or at the direct request of the Guest, at any time during the stay. This approach is designed to optimise space in the room, preventing the room from becoming cluttered with items that are not strictly necessary. We apologize if this approach was not to your liking and thank you for your feedback, which will help us to further improve our service. We hope to have the pleasure of welcoming you again in the future. Best regards, The Management