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Nadine (36-40)
DeutschlandAus Deutschland
Verreist als Paar • Januar 2020 • 1 Woche • Wandern und Wellness
Gigantische Lage, tolles Hotel
5,0 / 6

Allgemein
  • Preis-Leistungs-Verhältnis
    Gut

Gigantischer Ausblick, leckeres Essen, schneller Service. Was aus unserer Sicht gar nicht geht, ist der Transport vom Flughafen zum Hotel! Die Fahrzeit betrug 3,5 Stunden, wir waren am Rande des Wahnsinns. Hätten wir das vorher erfahren wären wir sofort mit dem Taxi gefahren! Dringender Verbesserungsbedarf für 45 km Entfernung!!!!!!


Zimmer
  • Gut

  • Restaurant & Bars
  • Eher gut
  • Unterschiedlich; mal gut gewürzt, mal kaum gewürzt. Wir haben immer trotz voller Auslastung des Hotels einen Tisch gefunden.


    Service
  • Sehr gut
  • Sehr aufmerksame, fleißige und schnelle Bedienungen.


    Lage & Umgebung
  • Sehr schlecht
  • Da der Transport so miserabel war und für 45 km fast solange gedauert hat wie unser vierstündiger Flug, kann ich nur einen Stern geben


    Aktivitäten
  • Gut
  • Beliebte Aktivitäten

    • Wellness
    • Sport

    Preis-Leistungs-Verhältnis: Eher gut
    Infos zur Reise
    Verreist als:Paar
    Dauer:1 Woche im Januar 2020
    Reisegrund:Wandern und Wellness
    Infos zum Bewerter
    Vorname:Nadine
    Alter:36-40
    Bewertungen:11
    Kommentar des Hoteliers

    Dear Mrs Nadine Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We understand that it takes a long time to get to the hotel, for a future visit we recommend that you contact the hotel directly and thus be able to recommend other ways On the other hand We are pleased to read that found the location to be amazing, the hotel Barceló Santiago has a privileged one, located in the area of greatest scenic beauty of the South of Tenerife, with unique views of the island of La Gomera and the cliffs of Los Gigantes, without doubt, the most valued and appreciated by our guests. in addition It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards Adriana González Guest Experience Manager Barceló Santiago****