Zimmer war sehr staubig, bevor wir unsere Sachen einräumen konnten, mussten wir erst staub putzen, Hotelanlage besteht für 1/5 für Erwachsene und4/5 nur kinder und Familie, Versorgung All in katastrophal
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Freunde |
Dauer: | 2 Wochen im Februar 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | ANETT |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Anett, Thank you very much for taking the time to leave us a review regarding your stay at the Club Jandia Princess Hotel, we regret that we did not meet all your expectations. Regarding your room, we apologise if this was the case. Our hotel complies with the highest standards of cleanliness, both of the different facilities and our rooms. These are treated under industrial processes by a highly qualified team and then checked one by one. We would have loved to know this during your stay so that we could have sent our team of housekeepers to solve your problem or even offer you a change of room if availability allowed us to do so. Again, we regret that we did not meet your expectations, we would be delighted if you could offer us a second opportunity to show you our commitment to the comfort of our guests. Best regards, Princess - Customer Care Team