Creta Maris Resort

Dear Ms. Theresa, Thank you for choosing Creta Maris Resort for your holidays in Crete. Your comments are most welcome, and we are grateful for the time you have taken to provide both your concerns and pleasures alike through this review. In Creta Maris, our goal is to offer heart-felt and memorable experiences in an environment where you can trust that every single one of your needs is catered for, while we are constantly trying to assess and improve ourselves to ensure your highest satisfaction. Please be kindly informed that our resort has embarked upon a renovation journey that will completely transform our premises in the following years. To design this journey, we listen closely to your comments and feedback as they help us determine the next course of our actions and curate the best possible experience for you. We are saddened to read your comments about our service. Our team is usually praised for its attentive, personalized service and friendly demeanor. Our aim is to offer you memorable experiences in an environment where you trust that every single one of your needs is catered for. However, please rest assured that we have noted your comments and discussed it with all the relevant departments. We truly wish that you had reached out to us while you were still here, so that we could discuss the points of your concern and do our best to rectify any possible issue immediately. Your direct communication is always something that we seek and appreciate as it helps us provide personalized services and the most ideal experience according to your preferences. Once again, thank you for joining us at Creta Maris Resort. It has been a pleasure having you with us and we hope to have the chance to welcome you again in the future and offer an even better experience. Best regards, The Creta Maris Management Team