Esperides Beach Resort

Dear Dennis, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. During the time of your visit, Rhodes faced an emergency situation that resulted in frequent power outages across the island. Unfortunately, these power outages temporarily affected our hotel's air conditioning system and we are truly sorry for this. Regarding the condition of the rooms, we are disappointed to hear that they did not meet your expectations. We take great pride in providing comfortable and well-maintained accommodations for our guests. Had we been aware of your concerns at the time, we would have done our utmost to present you with other options to ensure a more satisfactory experience. Your comments are invaluable to us, and we will use them to make necessary improvements and prevent similar issues from occurring in the future. We hope you will consider giving us another opportunity to provide you with a more enjoyable and comfortable stay. Please feel free to contact us directly if you plan to return, and we will be more than happy to assist you and ensure a better experience. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group