Esperos Village Blue & Spa - Adults only

Dear S.H., Thank you for sharing your feedback about your recent stay at our resort. We're delighted to hear that you enjoyed our tranquil location and found our hotel and surrounding area very nice. Ensuring that our guests have a comfortable and enjoyable stay is of utmost importance to us, and we continuously strive to maintain the high standards of our accommodations. We would like to assure you that we regularly update and maintain our rooms to ensure they are in excellent condition for our guests' satisfaction. We regret to learn that you found the suite you stayed in to be in need of renovation. Had we been made aware of any issues during your stay, we would have immediately addressed them to ensure that you could fully enjoy the flawless holiday experience that we aim to provide to all our guests. We appreciate your valuable feedback and will use it to further improve our services and accommodations. We hope to have the opportunity to welcome you back in the future and provide you with a truly memorable stay. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group