das Hotel ist sowohl von der Lage als auch von der Freundlichkeit und Qualität sehr gut. Kritikpunkte: bei der Massage war der Raum zu kühl und die Auswahl an Obst könnte grösser sein. (zeitweise Ananas aus der Dose !)
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 1 Woche im Januar 2024 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Helmut |
Alter: | 61-65 |
Bewertungen: | 1 |
Dear Mr.Helmut, Thank you for sharing your feedback about your recent stay with us. We appreciate your positive remarks regarding the hotel's location, friendliness, and quality. It's wonderful to hear that these aspects contributed to your overall satisfaction. However, we apologize for any inconvenience you experienced during the massage due to the room temperature. Your feedback is important, and we will address this issue to ensure a more comfortable experience for our guests in the future. Additionally, we've taken note of your comments regarding the fruit selection, and we appreciate your suggestion for a greater variety. Your insights guide us in enhancing our services, and we will certainly look into providing a more diverse and appealing selection. If you have any further comments or suggestions, please don't hesitate to share. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay. Thank you for choosing the Hotel Faro, a Lopesan Collection Hotel, Best regards, The GEM Guest Experience Manager Hotel Faro, a Lopesan Collection Hotel