Hotel Illot Suites

Nice hotel, on the first day i sat in the sun a little long didnt have any water in the room so went to reception around 4am was told to go out of the hotel and find water, Which i thought was rude. We was told we had early check in late check out on our last day we was told we didnt have it and would have to pay extra. They stopped all inclusive at 6pm on the day we was leaving we was never told this before hand, we only left at 11pm wasnt even allowed water. The Entertainment staff were great really nice and friendly, hotel was clean nice rooms some of the other staff were rude and unhelpful.