Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Unser Aufenthalt in diesem Hotel war leider enttäuschend. Das Essen war jeden Tag gleich und es gab kaum Abwechslung. Für Kinder gab es überhaupt nichts Spannendes, was ihre Zeit unterhaltsam gemacht hätte. Der Strand war schlecht gepflegt und es gab keinerlei Service. Wenn man etwas zu trinken haben wollte, musste man entweder lange warten oder weit laufen, um es vom Strand zu holen. Das Angebot an Speisen war sehr begrenzt, und wer an Nahrungsmittelunverträglichkeiten leidet, hat es hier besonders schwer, da es täglich fast dasselbe Essen gab. An der Lobby-Bar war der Mitarbeiter extrem unfreundlich, während der Rest des Personals sehr nett war. Zusätzliche Kosten fielen an, wie Umweltgebühren und eine Änderung des Tickets. Obwohl wir aufgrund von Flugänderungen nur 3-4 Stunden länger mit zwei kleinen Kindern bleiben mussten, mussten wir einen ganzen zusätzlichen
Beliebt bei Kindern
- Nichts
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1 Woche im August 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | private |
| Alter: | 36-40 |
| Bewertungen: | 2 |
Dear Guest, Thank you for sharing a review of our Kakkos Bay Resort It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. We were very saddened to read your disappointment with the dining experiences; at Kakkos Bay Resort we know that meals are an important aspect of our guests' overall holiday experience therefore we will make sure to take your comments into account to improve in this aspect of our services. Also we are surprised by your comment related to the behavior of one of our bartenders and we will certainly be passing your comments directly to the management responsible, however we are pleased to read that with the majority of our team members you had positive interactions and felt well looked after at all times, which is our ultimate goal. Please be assured that your constructive comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Kakkos Bay Hotel will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Costas Savvides Group General Manager
