Hotel Royal Village

Dear Customer, thank you for writing a review about your stay at our hotel in Limone sul Garda, the Hotel Royal Village. The opinions of our customers are essential in order to improve the quality and efficiency of our services. We are sorry that your stay was not up to your expectations, however, we believe we can respond to what was reported. First of all, the breakfast is rich and varied, with sweet and savory proposals to please every palate, we are sorry that it was not to your liking. Also the restaurant service uses high quality raw materials that are carefully chosen by our chef; the pasta, in any case, is cooked al dente as per the recipe, but we understand that taste can be subjective. With regard to the hair dryer, it may be that it overheats, but we provide an additional hair dryer with deposit (which is then returned), so we struggle to understand the reason for your complaint. Finally, we are very surprised by the criticism of the cleaning, as it is performed with rigor in the common areas and in all rooms; however, we are always available to make extra cleaning, if requested. Hoping to have clarified what has been reported, we hope to have you as a guest again at the Hotel Royal Village or in another of our more than 30 structures throughout Italy, we extend our warmest regards on behalf of all staff.