INNSiDE by Melia Fuerteventura - Adults Only

Dear Jürg, Thank you for choosing INNSiDE Fuerteventura and for your time in sharing your comments. We sincerely apologize for the inconvenience caused and for not having been able to meet all your expectations. We always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal. We apologize for any inconvenience caused by the non-availability of another room in the same category as the booked one or superior room in order to change you to the room of your liking. Nevertheless you may rest asure that your feedback has already been shared with the area supervisors of our resort, in order to take into consideration your perception to keep improving. As you could observe it was an extraordinary situation which does not usually happen, that is why we hope to have the opportunity to greet you again and improve your impression. Kind regards, Guest Experience Team