Mitsis Faliraki

Dear Brigitte, Thank you for taking the time to share your feedback about your recent stay with us! We are pleased to hear that you found the buffet selection to be sufficient and enjoyed the daily specials as well as the dining experiences at our five specialty restaurants. We are also glad to know that you found booking these restaurants through our hotel app to be convenient. We regret to learn that the room size and the double bed configuration, consisting of two single beds, did not fully meet your expectations. We advise that detailed information regarding our room configurations is available on our official website and through our travel agency partners to prevent any misunderstandings. We also regret that you did not raise your concerns regarding the bed configuration with our Front Office Team during your stay, as we would have been more than happy to accommodate your request for a double mattress. Thank you once again for your comments. We look forward to the opportunity of welcoming you back and providing you with an even more comfortable stay in the future. Kind regards, Mitsis Faliraki Team