Sehr schönes Hotel mit sehr freundlichem Personal. Hervorzuheben sind hier Lorena, Klaudia und Martha :-). Einziger Haken: alle Liegen am Poolbereich waren um 8 Uhr nahezu alle belegt. Man war quasi gezwungen ebenfalls früh morgens zu reservieren, ansonsten bekommt man keine Liege.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 2 Wochen im Juni 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Tobias |
Alter: | 41-45 |
Bewertungen: | 2 |
Dear Tobias, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found our establishment to be very nice, and that our staff, particularly Lorena, Klaudia, and Martha, were friendly and accommodating. We appreciate the recognition of their excellent service. Regarding your feedback about the loungers by the pool area, we apologize for any inconvenience you experienced. We understand that it can be frustrating when the loungers are occupied early in the morning, making it difficult to secure a spot later in the day. We value your feedback and will take it into consideration as we strive to improve our guests' experience. We encourage you to approach our staff in such situations, as they are always eager to assist and may be able to find a suitable solution or offer alternative options. Additionally, we will explore ways to manage the availability of loungers more effectively to ensure that all guests have fair access. Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back to our hotel in the future. Your satisfaction is our top priority, and we will continue working to provide you with the best possible experience. Yours Sincerely Mitsis Rodos Village