Mövenpick Hotel Amsterdam City Centre

Dear Juri, Thank you for choosing our hotel and for your review. Although it is true that our Classic Rooms do not come standard with bathrobes and slippers, we apologize that when requested they were not delivered in a timely manner. Also, cleanliness of our hotel and facilities is certainly top priority, so we also apologize that it was not up to our normal high standards. We appreciate that you brought this to our attention for further investigation, and we hope to welcome you back again to regain your trust in our service and operation. Kind regards, The Hotel Manager